Current Clients

How to

 

A guide to your statement.

A guide to Investor Access and web access to your account(s).

Services and Charges.

Trade Confirmation Overview.

 

Request a Check

Use one of the following methods to request a check:

  • Contact your financial advisor; your advisor will process your request and have it sent promptly.
  • Contact Client Services at 800-647-SERV (7378)
  • A representative will verify your identity and determine your available balance. A check is sent to the address on file for your account.
  • Complete an ACH Transaction Request Form

If you frequently request checks, complete an ACH Transaction Request. This allows for "on demand" payments. The form is in PDF format. Download a free version of Adobe Reader, if needed, to view and fill out the form.

Before submitting the form to your financial advisor, remember to:

1. Include your account number in the field located in the upper-right corner.

2. Complete each applicable section, if you have multiple transaction requests.

3. Fill out the Financial Institution Information section.

4. Attach a voided check.

5. Sign and date the form.

 

Deposit a Check by Mail

To deposit a check by mail, send the check to one of the following addresses:

Regular mail address
Raymond James & Associates, Inc.
P.O. Box 10638
St. Petersburg, FL 33733-0638

Overnight delivery address
Raymond James & Associates, Inc.
880 Carillon Parkway
St. Petersburg, FL 33716
727-567-1000

Foreign country or currency mailing
Checks drawn on a bank in a foreign country or drawn on foreign currency require special handling and cannot be directly deposited to your account.

  • Checks must be sent for collection, and will incur additional collection fees.
  • Check amount must be converted to U.S. dollars, using current commercial exchange rates.
  • Conversion fees typically range between $35.00 to $75.00, depending on the U.S. bank, courier, and foreign bank.
  • Credit to your account is delayed until credit for the conversion amount is received in the corporate bank account.

Contact your financial advisor or the Client Services department at 800-647-SERV (7378) with questions about checks posted to your account.

 

Incoming Wire Transfers

To wire money to your Raymond James account, please contact our office.

Domestic

Citibank, N.A.
111 Wall Street
New York, NY 10043

ABA #021000089

For Credit To:

Raymond James & Associates, Inc.

Account # 40776559

For benefit of: (client's name and Raymond James account number)

International

Foreign Currency Wires to be converted to U.S. dollars

Citibank, N.A.
111 Wall Street
New York, NY 10043

S.W.I.F.T. code: CITIUS33

For Credit To:

Raymond James & Associates, Inc.

Account # 40776559

For benefit of: (client's name and Raymond James account number)

Foreign currency wires will be placed into Raymond James & Associates foreign currency accounts.

 

Outgoing Wire Transfers

To wire money from your Raymond James account, provide Raymond James with the following information about the recipient of the transfer.

Bank to Bank

Bank name
City and State

ABA/Transit routing number

Client's name

Client's bank account number

Third Party Transfers

Name of wire recipient
Address of wire recipient

You may also need to include the following:

  • A correspondent bank name and address
  • "Further Credit To" information
  • Sender's information
  • Accompanying details message

Note:As a result of the USA PATRIOT Act of 2001, all outgoing wires must be tested against the Office of Foreign Assets Control (OFAC) list of individuals, entities, countries, and addresses to prevent the transfer of money to a prohibited party. All wires must include a name and address of the ultimate beneficiary. Post office (P.O.) box addresses are not allowed. Contact your financial advisor for additional information.

 

Regular Cash Transfers

To have funds transferred to and from your account, complete an ACH Transaction Request Form

Before submitting the form to your financial advisor, remember to:

1. Include your account number in the field located in the upper-right corner.

2. Complete each applicable section, if you have multiple transaction requests.

3. Fill out the Financial Institution Information section.

4. Attach a voided check.

5. Sign and date the form.

Contact your financial advisor or the Client Services department at 800-647-SERV (7378) with questions about regular transfers.

 

Find a surcharge free ATM for your Capital Access Debit Card.

 

Apply for a VISA Signature Card that attaches to your Capital Access Account

We will be happy to help you with this and attach it to your account for you.  However, you can go online and begin the process here.

There are certain perks that go along with being a VISA Signature card holder.  If you like to travel, It is PHENOMENAL!

The Reward Points program for both the VISA Signature card and your Capital Access VISA Debit card are explained here:

You must have your card number and zip code to enter the site.

 

Account Access

Access your accounts by clicking here and signing into Raymond James at the top left of the page.

Data Vault

Have you ever wanted to look at your will, an old tax return or maybe a family photo instantly?  We give our clients access to their own secure document vault.  Using SSL Encryption, the vault is available to clients twenty-four hours a day, seven days a week.  We can scan any document that you choose to keep secure but available of you.  We also automatically download your quarterly performance report to your vault.  Once the document is posted, you will receive an automatic email to let you know that a new document has been placed in your vault.  You can even give other professionals such as your CPA or attorney access to your vault on a full or limited basis.  This service is no charge to our investment management clients.

Client Forms

Charitable Giving Guide: a fill-in form to help you determine your plan for giving to charities.

Cash Flow Budget and Net Worth

 

ACH Transaction Request:  This is what we need to establish an ACH for your account.  This allows us to transfer monies between your Raymond James account(s) and other institution accounts such as banks, credit unions or brokerage firms.  This is a quick, cheap and efficient way to transfer funds.  

 

 

 

How to Refer Us

It is a privilege to be personally recommended by you

Many of our new clients have come from referrals by our current clients or other professional advisors with whom we collaborate. If you wish to refer someone, we thank you and want you to know we will treat your request and the information provided with the urgency and discretion it deserves.


You may be apprehensive to refer someone due to what we may say or how we may approach the referral. We generally handle referrals in one of two ways. We give the referrer our business card and ask them to have the referral call us. This is a very low-key way to refer someone to us and puts you in the driver’s seat.

Another way that we treat referrals is a letter to the referral with the referrer’s name mentioned as the source and reason for the letter. We can provide you with a copy of the letter should you request it.

We never call the referral in either case. We ask them to call us and feel that they will if they truly would like to meet us. However, should you have a different way to handle a referral, we will work with you in a way that satisfies you and is respectful to the referral. Regardless, a referral is the ultimate form of flattery and we greatly appreciate it when our clients become our advocates.

 

Please click here to submit a referral through our website, or simply This e-mail address is being protected from spambots. You need JavaScript enabled to view it. .